Employment Opportunity

Seeking Clerical Assistant, 

Position Overview: 

We are currently seeking a dynamic individual to join our team as a Clerical Assistant for our private lake association. This pivotal role involves providing exceptional customer service to our members, handling inquiries, managing access to the lake, overseeing boat decal sales, and ensuring the smooth operation of our front desk during mostly evening and weekend hours. The position offers part-time employment with approximately 10 to 20 hours per week. 

Key Responsibilities: 

• Greet and assist members and guests in a friendly and professional manner. 
• Handle member inquiries via phone, email, and in-person, providing accurate information and resolving issues promptly. 
• Process boat decal sales transactions efficiently and accurately. 
• Verify client identity and manage access to our lake according to established protocols. 
• Exercise discretion and tact when addressing challenging situations, potentially having to refuse service in accordance with association policies. 
• Maintain organized records and databases using Microsoft Word, Excel, and QuickBooks. 
• Collaborate effectively with other staff members to ensure seamless operations. 

Qualifications: 

• Previous experience in customer service or front desk roles preferred. 
• Proficiency in Microsoft Word, Excel, and QuickBooks. 
• Excellent communication and interpersonal skills. 
• Ability to multitask and prioritize tasks effectively in a fast-paced environment. 
• Strong attention to detail and accuracy. 
• Ability to maintain composure under pressure and handle difficult situations with professionalism and tact. 
• Flexibility to work evening and weekend shifts as required. 

Why Join Us: Joining our team offers the opportunity to work in a beautiful lakeside environment and be part of a close-knit community. You will have the chance to interact with diverse individuals and contribute to creating memorable experiences for our members and guests. 

If you are passionate about providing exceptional customer service and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience and availability to office@mpoa.org. We look forward to welcoming you to our team!